Support

Help before airtime.

Stuck on a download, a key, or the app itself? Send the details below — we reply to your email, and game-day blockers get read first.

Contact

Send the details.

One form, straight to us. Include your OS, the app version, and what you were doing when it happened.

Key won't take, or you're moving machines.

Can't find or run the installer.

Setup on your prep machine or booth laptop.

Something broke. Game-day blockers get read first.

A sport, a format, a tool you need.

Anything else.

Found a bug?

Use the first-party report form to include the page context automatically.

FAQ

Keys, installs, plans — the short answers.

No. Keys are issued and shown on the website, but validation happens inside the desktop app.